Warranty Policy
Our products are sold with varies manufacturers warranty effective from the shipping date of your purchase. Please always reserve the product invoice for the warranty record. The warranty covers both parts and labor under normal operating condition as defined in the product user manual.
By click the vendor logo below to find the products warranty periods.
MOXA Warranty Periods
| Product Categories |
Warranty Period |
| Embedded RISC Box Computers |
5 years |
| Embedded x86 Box Computers |
3 years |
| Industrial Ethernet Switches |
5 years |
| Media Conveners |
5 years |
| Serial to Ethernet Products |
5 years |
| USE to Serial Hubs |
5 years |
| Video over IP Servers |
5 years |
| HD IP Camera |
5 years |
| SVGA IP Camera |
3 years |
| Wireless Ethernet Products |
5 years |
| Modular RTU Controller |
5 years |
| Cellular Micro RTU Controller (excluding models with relay*) |
5 years |
| Ethernet Micro Rib Controller (excluding models with relay*) |
5 years |
| Ethernet Remote I/O (excluding models with relay*) |
5 years |
| Serial Remote I/O (exculding models with module expansion*) |
5 years |
| Modular Remote I/O |
2 years |
| SFP Ethernet Modules |
5 years |
| DIN-Rail Power Supplies Power |
3 years |
| Adaptors |
1 Year |
| Fiber Patch Cords. SC to ST Duplex Adaptors |
1 Year |
| Battery |
1 Year |
| Serial Connection Boxes |
5 years |
| Serial Connection Cables |
5 years |
| Computer Hard Drives |
Original manufacturers warranty period |
| Wireless and Cellular Antennas/Accessories |
1 Year |
Hirschmann Warranty Periods
| Product Categories |
Product Name |
Warranty Period |
Lifetime Warranty Eligible |
| SPIDER and RS DIN Rail Switches |
|
|
| |
SPIDERS |
5 years |
- |
| |
RS2 |
5 years |
Y |
| |
RS2XX, RS3ux, RS4. |
5 years |
Y |
| |
RSR |
5 years |
Y |
| |
RSB20 |
5 years |
Y |
| |
M520, MS30, M54128 |
5 years |
Y |
| 1P67 Switches |
|
|
|
| |
OCTOPUS |
5 years |
Y |
| BAT Wireless |
|
|
|
| |
BAT54-XX |
5 years |
Y |
| |
BAT300-XX |
5 years |
Y |
| |
BAT Controller |
2 years |
- |
| |
Antennas |
2 years |
- |
| Fieldbus and Series MACH Rack-mount Switches |
|
| |
MACH1013 and modules |
5 years |
Y |
| |
LMACH1000 |
5 years |
Y |
| |
1MACH4000 and modules |
5 years |
Y |
| Fieldbus and Series FiberINTERFACES |
|
| |
OZD and OZDV |
5 years |
Y |
| Security |
|
|
|
| |
EAGLE |
5 years |
Y |
| Software |
|
|
|
| |
Software |
6 months |
- |
| Accessories |
|
|
|
| |
19.' Rack DIN Rail Adapter |
2 years |
- |
| |
ACA configuration adapter |
2 years |
- |
| |
DIN rail mount kits |
2 years |
- |
| |
SFP and XFP transceivers |
2 years |
- |
| |
Power cables |
2 years |
- |
| |
Antennas |
2 years |
- |
| |
All power supplies |
2 years |
- |
| Lifetime Warranty : Applies to Purchases Made After May 1, 2011 and Registered Within Six Months of the Purchase Date. Click Here |
Digi Warranty Periods
| Product Categories |
Warranty Period |
| TransPort® WR44 R and ConnectPort® X5 R |
3 years |
| XBee, XTend, XPress, XStream, and XCite |
1 year |
| Rabbit |
1 year |
| Wireless Routers and Gateways |
5 years |
| Wireless Modems and Peripherals except XBee |
5 years |
| Console Servers |
5 years |
| Serial Servers |
5 years |
Lantronix Warranty Periods
| Product Names |
Warranty Period |
| EDS-MD |
5 years |
| EDS8PR/16PR/32PR |
2 years |
| EDS8PS/16PS |
2 years |
| EDS1100 / EDS2100 |
2 years |
| EDS4100 |
2 years |
| IntelliBox®-I/O |
2 years |
| MSS100 |
1 year |
| MSS4 |
1 year |
| MSS485-T |
1 year |
| PremierWave XN |
5 years |
| SecureBox® SDS1101 |
2 years |
| SecureBox SDS2101 |
2 years |
| UDS1100 |
2 years |
| UDS2100 |
2 years |
| UDS1100-IAP |
2 years |
| WiBox® |
2 years |
| WiSpan |
2 years |
| XPress-DR+ |
2 years |
| XPress-DR |
1 year |
| XPress-DR-IAP |
1 year |
| XPress-Pro SW |
2 years |
| xPrintServer - Home Edition |
5 years |
| xPrintServer - Network Edition |
5 years |
| SecureLinx™ SLM |
2 years |
| SecureLinx SLC |
2 years |
| SCS100 / 200 / 400 |
1 year |
| SecureLinx Spider™ |
2 years |
| SecureLinx SpiderDuo™ |
2 years |
| SecureLinx SLP |
2 years |
| SecureLinx SLB |
2 years |
| ETS8PS / ETS16PS |
1 year |
Advantech Warranty Periods
| Product Categories |
Warranty Period |
| Ethernet I/O |
2 years |
| Serial I/O |
2 years |
| USB I/O |
2 years |
| UNO Computer |
2 years |
| Wireless AP/Bridge/Client |
2 years |
| Ethernet Switch |
2 years |
| Gigabit Ethernet Switch |
2 years |
| SFP Module |
2 years |
Etherwan Warranty Periods
| Product Categories |
Warranty Period |
| Hardened Ethernet Switch |
5 years |
| None Hardend Ethernet Switch |
1 year |
| Media Converters |
1 year |
| Media Converters EL1141, EL900, EX42011, EL1032, EL1033, Series |
5 years |
| Gigabit Media Converters EL9100, EL9000, EL9020 |
5 years |
| Ethernet Extenders Except ED3011 |
5 years |
| Ethernet Extenders ED3011 |
1 year |
| Hardened Wireless AP |
5 years |
| None Hardend Wireless AP |
1 year |
| SFP Modules |
1 year |
| Industrial power supplies |
5 years |
| Accessories |
1 year |
Sena Warranty Periods
| Product Categories |
Warranty Period |
| Bluetooth Serial Adapater |
3 years |
| Bluetooth Embedded Module |
1 year |
| Industrial Bluetooth Access Point |
3 year |
| Blueooth USB Adapater |
1 years |
| External Device Servers |
5 years |
| Embedded Device Servers |
1years |
Atop Warranty Periods
| Product Categories |
Warranty Period |
| Ethernet Switches |
5 years |
| Wireless |
5 years |
| Serial Device Servers |
5 years |
| Modbus Gateways |
5 years |
| Embedded Device Servers |
5 years |
| DIN-Rail Power Supplies |
3 years |
| Power Adaptors |
1 year |
| Antennas |
1 year |
| Other Accessories |
1 year |
Planet Warranty Periods
| Product Categories |
Warranty Period |
| Media Converter |
2 years |
| Ethernet Extender |
2 years |
| Chassis |
2 years |
| Ethernet Switch |
3 years |
| Video over Fiber |
2 years |
