Shipping and Return Policy
Free Ground Shipping
We provide free ground shipping for all online orders over $99 shipped within the United States.
Same Day Shipping
All in-stock items ordered before 4PM eastern time are shipped the same business day.
We have a 30 day return policy for all items except for special orders and custom-build products. Must be in original unused condition and packaging.
Once your return is received and inspected, we will process your refund back to the original payment method within 5 to 10 business days.
To place orders, you can use our secured online shopping cart or contact our friendly sales staff via telephone, email, online chat.
We accept Visa, MasterCard, American Express, Discover, and offline purchase orders from those who have established accounts with us.
Net terms are available to qualified customers with sufficient credit history, please contact us if you would like to apply for a net term account.
All in-stock items usually ship within 1 business day.
For out-of-stock items, we will contact you immediately after receiving your order with estimated delivery time and any alternative option.
You can also cancel if the estimated delivery time does not meet your requirement.
Our sales team will communicate with you the limitation for cancellation, return and refund of these special orders and obtain your approval before we process these orders:
Custom Order - for products requiring customized hardware and/or software functions.
Non Cancelable Non Returnable Order (NCNR) Order - for products manufactured on demand and/or with special instructions.