Shipping and Return Policy
Free Ground Shipping
We provide free ground shipping for all online orders over $99 shipped within the United States.
Same Day Shipping
All in-stock items ordered before 4PM eastern time are shipped the same business day.
We have a 30 day return policy for all items except for special orders and custom-build products. Must be in original unused condition and packaging.
Once your return is received and inspected, we will process your refund back to the original payment method within 5 to 10 business days.
To place orders, you can use our secured online shopping cart or contact our friendly sales staff via telephone, email, online chat or fax.
We accept Visa, MasterCard, American Express, Discover, Paypal and most purchase orders from corporations, educational and government agencies.
Net term open accounts are offered to qualified customers with sufficient credit history.
All in-stock items usually ship within 1 business day.
For out-of-stock items, we will contact you immediately after receiving your order with estimated delivery time and any alternative options.
You can also cancel if the estimated delivery time does not meet your requirement.
Our sales team will communicate with you the limitations for cancellations, returns, and refunds on these specials orders, and obtain your approval before we process the orders:
Custom Order - for products requiring customized hardware and/or software functions
Non Cancelable Non Returnable Order (NCNR Order) - for products manufactured on demand and/or with special instructions