Shipping and Return Policy

Free Ground Shipping

We provide free ground shipping for all online orders shipped within the United States.

NO order minimums and NO exceptions.

Same Day Shipping

All in-stock items ordered before 4PM eastern time are shipped the same business day.

Return Policy

We have a 30 day return policy for all items except for special orders. Must be in original unused condition and packaging.

Once your return is received and inspected, we will process your refund back to the original payment method within 5 to 10 business days.

Ordering

To place orders, you can use our secured online shopping cart or contact our friendly sales staff via telephone, email, online chat or fax.

We accept Visa, MasterCard, American Express, Discover, Paypal and most purchase orders from corporations, educational and government agencies.

Net term open accounts are offered to qualified customers with sufficient credit history.

Availability

All in-stock items usually ship within 1 business day.

For out-of-stock items, we will contact you immediately after receiving your order with estimated delivery time and any alternative options.

You can also cancel if the estimated delivery time does not meet your requirement.

Special Order

Our sales team will communicate with you the limitations for cancellations, returns, and refunds on these specials orders, and obtain your approval before we process the orders:

Custom Order - for products requiring customized hardware and/or software functions

Non Cancelable Non Returnable Order (NCNR Order) - for products manufactured on demand and/or with special instructions