The IT/OT Protocol Gap

Critical facility equipment (power meters, chillers) often uses legacy serial protocols like Modbus RTU, while modern management systems (DCIM, SCADA) demand Ethernet-based protocols like Modbus TCP. Bridging this gap is essential for unified visibility.

Harsh Environments

Electrical rooms and mechanical corridors are hostile to standard electronics due to high EMI, wide temperature swings, and potential water leaks. Equipment must be physically robust to guarantee reliability in these non-ideal conditions.

Pervasive Cybersecurity Threats

As IT and OT networks converge, critical power and cooling systems become targets for cyberattacks. Adherence to standards like IEC 62443 is no longer optional, requiring a defense-in-depth security posture for all connected devices.Unified EPMS/BMS data streamlines energy and facility management.

MGate Series: The Essential Bridge

Purpose-built protocol gateways that seamlessly bridge legacy serial devices (Modbus RTU/ASCII) to modern Modbus TCP networks, solving the core IT/OT interoperability dilemma.

Key Features:
  • High-density: Manages up to 124 serial nodes
  • Auto-Device Routing for fast, error-free setup
  • Rugged industrial design with IP30 rating
  • Secure configuration with HTTPS/SNMPv3
Ideal Application:

Integrating large numbers of legacy power meters, UPS controllers, and switchgear into a modern EPMS or DCIM system.

ioLogik Series: Reliable Data Acquisition

Distributed remote I/O modules designed to acquire data from a wide variety of environmental sensors and digital contacts, making it available to the control network.

Key Features:
  • Versatile I/O for sensors (temp, humidity, leak)
  • Multi-protocol support (Modbus TCP, SNMP)
  • Dual Ethernet ports for cost-effective daisy-chaining
  • Saves time and wiring costs with peer-to-peer communications
Ideal Application:

Acquiring data from environmental sensors and equipment status contacts for real-time monitoring and alarming in a BMS or SCADA system.

ioThinx 4500 Series: The IIoT-Native Platform

An advanced, modular I/O and controller platform engineered for the demands of the Industrial Internet of Things (IIoT), cloud integration, and next-generation data centers.

Key Features:
  • Highly modular and scalable (up to 64 modules)
  • Native IT/Cloud protocols (MQTT, RESTful API)
  • IEC 62443 cybersecurity by design
  • Built-in Modbus RTU gateway functionality
Ideal Application:

Building a comprehensive, secure data acquisition platform that sends OT data directly to both on-premise DCIM and cloud analytics platforms.

Verifiable Domain Expertise

Neteon is not a generalist distributor; they are specialists in critical infrastructure. Their strategic focus on Data Centers, Critical Power, and EPMS/BMS/DCIM integration is proven by a deep library of technical articles and case studies in their "Knowledge Hub."

  • Certified Experts: A MOXA MTSC certified support team ensures advice is accurate, current, and aligned with manufacturer best practices.
  • Project Consultation: Collaborative pre-sales design and architecture services to mitigate risk and ensure your solution is optimized from the start.
  • Trusted by Leaders: A client list including Siemens, NASA, and the US Army demonstrates their capability in mission-critical environments.

Procurement Efficiency & Stability

In an era of supply chain uncertainty, Neteon provides reliability and speed. They have invested heavily in the logistical infrastructure required to keep your projects on schedule and within budget.

  • $5 Million Local Inventory: A massive local stock of Moxa products enables same-day shipping for most items, preventing costly project delays.
  • One-Stop Shop: The dedicated ShopMoxa e-commerce platform simplifies procurement for all your industrial networking needs.
  • Proven Stability: As the longest-standing MOXA USA Gold Partner (since 2002), they offer the stability and trust needed for long-term infrastructure investments.

Comprehensive Lifecycle Support

A project's success is measured over its entire operational life. Neteon is structured to be your partner long after the initial sale, ensuring long-term reliability and rapid issue resolution.

  • Dedicated Support Channels: Clear, separate contacts for sales, technical support, and RMA processing ensure your requests are routed to the right experts efficiently.
  • Formalized RMA Process: A detailed and transparent system for handling product failures minimizes downtime and simplifies logistics.
  • Long-Term Partnership Focus: A core philosophy centered on support, security, and reliability, providing confidence for the entire lifecycle of your project.
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Solution: Developing Data Communications for Energy Usage Monitoring

Recommended Product:
Moxa MGate MB3170

To develop smooth data communication between the PDUs and the EMS, Moxa MGate MB3170 Modbus gateways were deployed to convert Modbus RTU data, collected from power meters and temperature sensors, to Modbus TCP data for easy integration into the Ethernet-based EMS. In addition, the MGate MB3170 Modbus gateways come with IT-friendly command line tools for mass configuration and Ethernet cascading that enables flexible deployment between dozens of PDUs used in the data centers.

Neteon's Advantage:

Neteon's MOXA certified engineers provide crucial pre-sales consultation to architect your network correctly, ensuring you leverage MGate's full potential for a smooth, error-free deployment. Their deep expertise in EPMS integration mitigates project risk from day one.

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Solution: Gaining Real-Time Inputs from the Physical Environment

Recommended Product:
Moxa ioLogik E1200

A hypermarket operator implemented an energy-efficient HVAC system by using Moxa's ioLogik E1200 series remote I/O to collect real-time temperature data. This data, combined with power consumption and machine status, allowed for automated and optimized control of the HVAC system, resulting in significant energy savings and reduced operational costs. The ioLogik E1200's ability to handle temperature inputs and its 2-port Ethernet switch were key to enabling this IIoT solution.

Neteon's Advantage:

Neteon helps you design an effective, real-time alarming system. They advise on the right I/O module mix and configuration of event-based alerts, ensuring critical notifications from your BMS are delivered instantly to the right personnel.

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Solution: Monitoring Data Center Infrastructure With One Integrated Network

Recommended Products:
Moxa MGate MB3660
&
EDS-500E
&
PT-G7000

A data center system integrator developed a reliable communication network for a major broadband and media company's next-generation DCIM system. Moxa's rugged Ethernet switches and protocol gateways were used to connect and integrate various critical systems, such as backup power, cooling, and power distribution. This comprehensive solution, including IEC 61850 certified switches for harsh environments, ensured efficient and reliable management of the data center's infrastructure.

Neteon's Advantage:

This is where Neteon is indispensable. Their documented expertise in OT cybersecurity and IIoT allows them to consult on building a secure, end-to-end data pipeline from generation room to control room, a task far beyond a standard reseller's capabilities.

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Ready to Start Your Project?

Connect with Neteon's certified experts today to discuss your data center needs and get a quote.

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